Terms of Service

Last updated: June 2026

Please read these Terms of Service carefully before using the Saint Vael website (saintvael.com) or placing an order. By accessing our site or completing a purchase, you agree to be bound by these terms.

1. General

These terms apply to all visitors, users, and customers of Saint Vael. We reserve the right to update these terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.

2. Products & Pricing

All prices are listed in Canadian dollars (CAD) and are subject to change without notice. We reserve the right to limit quantities and refuse or cancel orders at our discretion. In the event of a pricing error, we will contact you before processing your order.

3. Orders & Payment

By placing an order, you confirm that all information provided is accurate and that you are authorised to use the payment method selected. We accept Visa, Mastercard, American Express, Shop Pay, PayPal, and Apple Pay. Payment is charged at the time of checkout.

4. Shipping

Delivery timeframes are estimates and not guarantees. Saint Vael is not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss and title for products passes to you upon delivery to the carrier.

5. Returns & Refunds

Our return and refund process is governed by our Returns & Exchanges policy and Refund Policy, which are incorporated into these terms.

6. Intellectual Property

All content on this website — including text, images, graphics, logos, and designs — is the property of Saint Vael and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

7. Prohibited Use

You may not use our site for any unlawful purpose, to submit false or misleading information, to harvest data, or to disrupt the site's operation. Violation may result in termination of access.

8. Limitation of Liability

To the fullest extent permitted by law, Saint Vael shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our liability is limited to the amount paid for the specific order in question.

9. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law provisions.