Shipping & Delivery
Shipping & Delivery
We want your Saint Vael order to arrive quickly and beautifully. Here's everything you need to know about how we ship.
Free Shipping
Enjoy free standard shipping on all Canadian orders over $150 CAD. Orders under $150 CAD are subject to a flat shipping fee calculated at checkout based on your location.
Processing Time
All orders are processed within 1–3 business days of being placed. Orders placed on weekends or public holidays will begin processing on the next business day. During high-volume periods (sales, new launches), please allow an additional 1–2 business days.
Canada
- Standard Shipping: 5–8 business days
- Expedited Shipping: 2–3 business days (additional fee at checkout)
International Orders
We ship to select international destinations. International shipping rates and delivery times are calculated at checkout based on your country and selected service. Please note that international orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and are not included in your order total.
Estimated international delivery: 7–21 business days depending on destination and customs processing.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery through the carrier's website. If you have an account with us, you can also track your order by visiting Track My Order.
Questions?
If your order hasn't arrived within the expected timeframe, or if you have any questions about your shipment, please contact us — we're here to help.